Server Tickets is a powerfull and easy to use ticket system. Players can create tickets if they got any trouble on the server.
When a player is in trouble or when he/she has a question then they can create a ticket. They use a simple command for it. When the ticket is created the system will automaticly prevent any more tickets of that player. On this moment all the staffmembers will get a notification that there is a new ticket.
The staff can now claim the ticket. As soon as the ticket is claimed , a private chat channel will start. The claimer and the ticket creator are now in a private chat channel so everything being said is 100% private.
When the player is creating the ticket the plugin will also save his/her location where the ticket was created and the claimer of the ticket can use a command to teleport to this specific ticket. When the everything is done, the staffmember can typ /close to close the ticket. Both of you are now out of the private chat channel.
| Command | Function | Permission |
|---|---|---|
| /ticket | Open up the help menu | tickets.help |
| /ticket create <subject> <reason...> | Create a new ticket | tickets.create |
| /ticket list | Show list of all open tickets | tickets.list |
| /ticket teleport | Teleport to location where ticket was created | tickets.teleport |
| /ticket claim <user> | Claim a ticket | tickets.claim |
| /ticket info <user> | Show more info about the ticket | tickets.info |
| /close | Close the ticket | tickets.close |
