Take A Number Is a simple efficient help ticket system. It allows server staff to easily and effectively review edit and take in game help tickets.
It's as simple as "/ticket someone griefed my house" The server staff with the proper permissions can then check and take thus ticket.
ShowTicketsOnJoin: true NotifyAdminOnTicketClose: true MaxTickets: 5 ResolvedTicketExpiration: 7 DateFormat: "dd/MMM/yy HH:mm" AlwaysLoadTickets: true
| Name | Description |
|---|---|
| ShowTicketsOnJoin | If set to true, players with the tan.admin permission will see the current open help tickets upon entering the server. |
| NotifyAdminOnTicketClose | If set to true, players with the tan.admin permission will recive an ingame message when a ticket has been closed. |
| MaxTickets | The number of tickets a player can make. |
| ResolvedTicketExpiration | The number of days before a resolved ticket will expire. |
| DateFormat | Configurable date format of the tickets. |
| AlwaysLoadTickets | If set to true, this setting avoids keeping the tickets in memory and reads and write to yaml directly. (not officiant, but good for cross server ticket system) |
| Command | Description | Aliases |
|---|
| /ticket-help | Help Menu. | tickethelp, tan |
| /ticket-open (description) | Open a help ticket. | ticket, report, rpt, tkt |
| /ticket-list | Review help tickets | tickets |
| /ticket-check (#) | Check a help ticket. | checkticket |
| /ticket-visit (#) | Teleport to a help ticket. | visitticket, ticket-tp, tpticket |
| /ticket-reply (#) | Reply to a help ticket. | replyticket |
| /ticket-take (#) | Take a help ticket. | taketicket |
| /ticket-resolve (#) | Resolve a help ticket, starts the expiration time. | resolveticket |
| /ticket-delete (#) | Delete a help ticket, not letting it expire. | deleteticket |
| tan.ticket | Open a help ticket. |
| tan.admin | Work with tickets |
